General Information About Scholars OnlineThis page contains a large number of frequently asked questions. You may use the "List Questions with Answers" and "Any" options below to display them all at once, or you may look at the answer for any single question using the → Answer icon that follows the question in the Question-only listing to popup the answer window. You may also restrict the listing to a single topic area, such as classes or technical requirements, by selecting a topic from the "Key Area" dropdown menu. Once you have decided how you want to display the questions, use the "Refresh Display" button to reformat your display.
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Money |
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| How does the installment option work? Are payments spread through the entire school year?→ answer |
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| What if I decide that your course doesn't meet my student's needs?→ answer |
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| I paid the total amount of tuition and fees specified in the confirmation letter sent when I enrolled my student. Why is there still a $25 charge on my Account Management Center invoice page?→ answer |
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| I paid tuition today through PayPal but the payment isn't showing in my Account Management Center invoice. Did you receive my payment?→ answer |
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| I have paid membership and registration fees. Is this enough to hold my student's spot in multiple courses?→ answer |
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| I need to cancel enrollment for my student, but I can't find any way to do that from my Account Management Center.→ answer |
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Contacts |
| My computer doesn't seem to work properly with the Moodle. Where can I get help?→ answer |
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| My email to admin@scholarsonline.org bounced. How do I contact you?→ answer |
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| I have a questions about course content that isn't in the description on your website. How do I contact the teacher?→ answer |
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Tech |
| What kind of software do I need to participate in your courses?→ answer |
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| Is the course software compatible with my Mac? Will it work with Windows Vista?→ answer |
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| I can't remember my username and/or password. Should I just create a new account?→ answer |
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| How do I set my student's password?→ answer |
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Navigation |
| How do I find the cost, class times, and textbooks required for a course?→ answer |
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Classes |
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| Do you provide grades for high school transcripts?→ answer |
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| Do you keep records for the parent, or is that the parent's job?→ answer |
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| Do you provide curriculum recommendations based on learning style or previous coursework?→ answer |
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| How do I acquire the textbooks for a course?→ answer |
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| Can we observe a class (or audit courses)?→ answer |
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| Why do some of your classes meet at 6am Pacific Time and 8pm Eastern Time? Can students really be alert and attentive at that time?→ answer |
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| How many students are in each class?→ answer |
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Membership |
| How do I change a student's status to "Alumni" when my student graduates from Scholars Online?→ answer |
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25 items matched search criteria.Submitting QuestionsGot a question we should answer on this page? Write us using the EMAIL US link at the bottom of this page.
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Who We Are |
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Fostering Community |
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What We Do |
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Tools |
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Courses Offered |
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Taking Part |
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